Airline Behavioral Economics

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AI-Designed Airline Organizations

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AI-Designed Airline Organizations

(First featured and sponsored by Kambr Media / Kambr and Amadeus Company)

Ricardo Pilon PhD D.Psy.(c)
Sep 15, 2022
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AI-Designed Airline Organizations

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how-ai-can-help-airlines-design-organizations-that-serve-customers-better

Aviation is full of tricky acronyms. Do you know your FOHE from your PSC*? Or ITCM versus TSR**? Amsterdam-based KLM has probably the hardest of all to remember. Relatively easy “Royal Dutch Airlines” is a tougher “Koninklijke Luchtvaart Maatschappij” in the original Dutch.

* FOHE = Fuel Oil Heat Exchange, PSC = Passenger Supply Channel
** ITCM = Initial …

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